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Praca: Customer service specialist in the automotive industry with English


Customer service specialist in the automotive industry with English
Miejsce pracy: Katowice
Job description:
  • Respond promptly and professionally to customer inquiries via phone, chat, and email.
  • Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.
  • Collaborate with colleagues to enhance the overall customer experience.
  • Stay updated on product offerings, services, policies, and procedures to provide accurate information to customers.
  • Exhibit warmth and enthusiasm in every customer interaction
  • Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.
Requirements:
  • 1+ years of experience in a call center or customer service role, preferably in the automotive industry.
  • Strong communication skills, with a minimum C1 level in English.
  • Ability to remain calm and tactful when dealing with customers.
  • Strong attention to detail and organizational skills.
  • Excellent problem-solving skills and a creative, solution-oriented mindset.
  • Willingness to learn and adapt to new technologies and processes.
We offer:
  • Team-building events
  • Fully paid training to prepare you for direct contact with customers
  • Team leader support at every stage of cooperation
  • Civil contract
  • Work in a new, modern office in the heart of Katowice
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.
Sosnowiec Concentrix Pracownik Działu Obsługi Klienta Katowice Katowice Customer service specialist in the automotive industry with English Częstochowa
APLIKUJ TERAZ

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