Praca: Technical Supporter with French - Networking
Technical Supporter with French - Networking
Miejsce pracy: Szczecin
Job description:
As a Technical Support Advisor I, you will play a critical role in supporting, helping our clients in overcoming their technical challenges and ensuring they have a seamless experience with our products. Your day-to-day responsibilities include:
Customer Support: Provide top-notch technical assistance through telephone, email, and chat, addressing issues related to hardware, software, and other client products.
Problem Solving: Efficiently diagnose and resolve technical problems, ensuring high customer satisfaction with each interaction.
Quality Assurance: Maintain our high standards of customer service, delivering consistent, quality support.
Collaboration: Partner with Level 2 support teams to identify and solve emerging technical issues, contributing to continuous improvement in our support processes.
Requirements:
Language Proficiency: Advanced (B2/C1) level in French and Good (B2) level in English to effectively communicate with our diverse client base.
Technical Skills: Proficiency in PC usage and a good understanding of networking technologies.
Customer Focus: A strong commitment to providing excellent customer service with keen attention to detail.
Problem-Solving Ability: A knack for quickly identifying and resolving issues.
Communication Skills: Exceptional verbal and written communication skills.
Experience: Previous experience in customer service or technical support is advantageous but not required.
We offer:
employment with regular labor contract (Umowa o pracę)
attractive salary package
engaging trainings
Benefit package: private healthcare by LuxMed, MyBenefit with monthly budget, private life insurance, MultiSport, fruits on Wednesdays and occasionally Pizza Days
Talent Development Program: a transparent career paths and promotions
CNX Academy: with mentoring program
CNX University: with unlimited online trainings available
Refer a friend: bonus for recomending a friend up to 4000pln
Amazing work culture: we celebrate cultural differences among us and have plenty of integration events onsite
Responding to customer inquiries via phone, chat, and email, representing Volkswagen Group with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions,...
As a Technical Support Advisor I, you will play a critical role in supporting, helping our clients in overcoming their technical challenges and ensuring they have a seamless experience with our...
Wsparcie klienta: Odbieranie połączeń i odpowiadanie na maile, pomaganie w rozwiązywaniu problemów technicznych. Rozwiązywanie wyzwań: Wykorzystywanie swoich umiejętności technicznych do...
Customer Support: Handling calls and emails, assisting in resolving technical issues. Problem Solving: Using your technical expertise to find quick solutions for customers. Data Entry: Ensuring...
IHRE AUFGABEN: Kundenbetreuung: Entgegennahme von Anrufen und Beantwortung von E-Mails, Unterstützung bei technischen Fragen. Problemlösung: Einsatz Ihrer technischen Fähigkeiten, um schnell und...
Responding to customer inquiries via phone, chat, and email, representing Volkswagen Group with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions,...
Twój zakres obowiązków Profesjonalna obsługa Klienta w sklepach wolnocłowych Aelia Doradzanie i prezentowanie produktów Dbanie o wzrost sprzedaży Przyjmowanie od Klienta płatności za...
Twój zakres obowiązków Profesjonalna obsługa Klienta w sklepach wolnocłowych Aelia Doradzanie i prezentowanie produktów Dbanie o wzrost sprzedaży Przyjmowanie od Klienta płatności za...
Twój zakres obowiązków Profesjonalna obsługa Klienta w sklepach wolnocłowych Aelia Doradzanie i prezentowanie produktów Dbanie o wzrost sprzedaży Przyjmowanie od Klienta płatności za...
Najnowsze komentarze